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Privacy Policy

At Jonukuu, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights available to you. By accessing or using this website, you acknowledge the practices described in this policy.

What Data We Collect

We may collect personal information that you voluntarily provide when you contact us, subscribe to updates, submit an enquiry, or use other features of the website. Depending on how you interact with us, this information may include:

  • Your name and email address;
  • Your telephone number;
  • Your postal or business address;
  • The content of messages, enquiries, or other information you submit;
  • Details relating to your communication with us; and
  • Technical information, such as your IP address, browser type, device information, and website usage data.

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and you provide it lawfully. Please avoid sending sensitive information through general contact forms or email unless we specifically request it.

How We Use Data

We use personal information fairly and lawfully for legitimate business and administrative purposes. This may include:

  • Responding to your questions, requests, and feedback;
  • Providing, maintaining, and improving our website and services;
  • Managing communications and maintaining appropriate records;
  • Understanding how visitors use the website and improving its content;
  • Preventing fraud, misuse, security incidents, and other unlawful activity;
  • Complying with applicable legal, regulatory, and accounting obligations; and
  • Sending relevant information where you have requested it or where permitted by law.

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests, provided those interests do not override your rights and freedoms.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, reporting, and dispute-resolution requirements.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files placed on your device that help websites remember preferences, understand visitor activity, and provide essential functionality.

Cookies may be used to:

  • Enable core website functions;
  • Remember settings and preferences;
  • Measure website performance and visitor activity; and
  • Improve website content and user experience.

Some cookies may be placed by third-party services used on the website. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages such as X. These external websites operate under their own privacy policies and terms. We are not responsible for the content, security, or privacy practices of third-party websites. We recommend reviewing their policies before providing personal information or using their services.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, secure hosting arrangements, restricted administrative access, and appropriate monitoring.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should take appropriate steps to protect your devices, accounts, and login details. If we become aware of a data breach that requires notification under applicable law, we will take the required steps to respond and notify affected individuals or authorities where appropriate.

User Rights

Subject to applicable data-protection law, you may have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information in appropriate circumstances;
  • Request restriction of certain processing activities;
  • Object to processing based on legitimate interests or direct marketing;
  • Withdraw consent where processing is based on consent; and
  • Request the portability of certain information provided by you.

To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to complain to the relevant data-protection authority in your country or region.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or want to raise a privacy concern, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updated version will be published on this page with a revised effective date where appropriate.